The ear in the cloud, the brain on site — devices, LLMs, agents, knowledge and integrations managed in one place, turning a sentence into a system action.
EBOX hears and answers; EAR CLOUD understands and orchestrates — intent, authorization, query building, data retrieval and reply assembly all happen here.
Enrollment, grouping, monitoring and OTA — dozens of devices, one console.
Recognition, understanding, follow-ups and reply assembly — slang included.
Plug in and switch major LLMs per scenario; upgrades never break the business.
Role/area/scenario digital assistants — the warehouse agent answers stock, the line agent answers steps.
Import SOPs, material records and policies; private knowledge on demand.
Standard MCP tools + system APIs — what is queried and how, in writing.
Device status, daily dialogue volume, intent hits and alerts at a glance.
| Device | Area | Status | Today | Firmware |
|---|---|---|---|---|
| EBOX-100 · A01 | FG Wh-1 | Online | 1,284 | v2.3.1 |
| EBOX-100 · A02 | FG Wh-1 | Online | 1,042 | v2.3.1 |
| EBOX-100 · B03 | RM Wh-2 | Talking | 976 | v2.3.1 |
| EBOX-100 · D07 | Dock | Online | 618 | v2.3.0 |
Dialogue volume, last 7 days (illustrative). Weekday peaks at morning restock and shift handover.
* UI is a design mock; the delivered system prevails.
Each agent has a clear role and boundary — what it may answer, what it may do, who it escalates to.
Stock · bins · in/outbound via WMS
Cycle counts · bin advice · moves
Orders · steps · escalation
Meetings · visitors · policies
Private knowledge plus standardized tool calls — answers traceable, actions governed.
SOPs, materials and policies imported; answers within permission, sources cited.
System queries wrapped as standard MCP tools — interface lists and acceptance cases in writing.
Role-based authorization, session logs, sensitive data masking — every Q&A traceable.
Runs in your intranet or dedicated environment; data never leaves; bring your own LLM.
Out of the box, continuously updated, 50,000 dialogue turns per device per year included.
The platform login is ready — accounts are provisioned per contract.
