EBOX EAR CLOUD

Enterprise AI Interaction Solution

An EBOX on site, EAR CLOUD in the cloud — one sentence straight to enterprise systems. Integrated delivery without touching your systems.

Terminal + platform delivered togetherNo rework · WMS / MES / EMS / ERPLive in large enterprisesStart with one scenario, then replicate
Live Demo · On-site Effect EBOX-100 · Online
Listening ···
OVERVIEW

The solution on one page

An integrated voice interaction solution — the employee speaks one sentence; the backend recognizes, understands and calls your systems, answering by voice within seconds.

EBOX Interactive Terminal

Ears and mouth on site: hears the employee, speaks the answer. Voice first, screen second.

EAR CLOUD Platform

The brain in the cloud: devices, LLMs, agents, knowledge and integrations in one place.

System connections

Standard-API integration with your systems — WMS stock, bin and in/outbound queries live today.

Delivery in one line: no system replacement, no process change, no manuals — put EBOX next to the employee and turn the system entry into a sentence.
HOW IT WORKS

The journey of one interaction

From one sentence to one answer — the employee never breaks stride: no phone, no login, no walking to a PC.

The employee speaks

Natural language. Nothing to learn or memorize.

EBOX listens

Far-field pickup, echo cancellation, noise suppression.

Platform understands

EAR CLOUD resolves intent, authorizes, builds the query.

Systems respond

Data is pulled live from WMS and other systems.

Answer in seconds

Spoken aloud and shown on the touchscreen.

ARCHITECTURE

Three layers, zero system rework

The front line hears and answers, the platform understands and orchestrates, your systems remain the masters of data.

Frontline
FRONTLINE
EBOX terminals × N Warehouse · dock · line · office | wall/desk, online when powered
↑ Voice up · answers down ↓
Platform
PLATFORM
EAR CLOUD Devices · speech · LLMs · agents · knowledge · MCP | private or cloud
↑ Standard read-only APIs · writes by authorization ↓
Systems
SYSTEMS
Your existing systems (untouched) WMS · MES · EMS · ERP

No system rework

Standard APIs only; open read queries first, expand by authorization once stable.

One platform for all devices

Every EBOX registers to one platform; assistants configured per area and role.

Scenario by scenario

Each scenario is configured and verified independently — live ones are never disturbed.

Works with your systems
No rework · Standard APIs · Read-first
WMS Stock / bins / flows MES Orders / steps EMS Equipment / repair ERP Master data / orders API Extensible
PRODUCTS

Two products, one entry point

Hardware is the ears and mouth, the platform is the brain — together they are your one-sentence entry to enterprise systems.

EBOX Interactive Terminal

Ears and mouth on site. Voice first, screen second, hands-free and training-free — online as soon as it's powered.

Meet EBOX

EAR CLOUD Management Platform

The brain in the cloud. Devices, agents, knowledge and LLMs managed in one place, turning speech into system actions.

Meet EAR CLOUD
SOLUTIONS

Works wherever you put it

One integrated platform, configured into "digital assistants" per scenario — what changes is the system it talks to, not the hardware.

How many boxes in A3-02?

Smart Warehouse Assistant

Stock / bins / in-outbound — one sentence to WMS.

Status of unit #3?

Smart Equipment Assistant

Inspection / repair / status — ask your machines.

Where is work order #3?

Smart Production-line Assistant

Work orders / steps / progress — answers on the line.

Is the meeting room free?

Smart Building Assistant

Meetings / visitors / policy Q&A — easier office days.

ONBOARDING

Four steps, each with deliverables

From site research to operation — a clear path with owners.

STEP 01

Site research

Map scenarios, business rules and APIs; deliver an integration plan and scenario list.

STEP 02

Platform rollout

Deploy EAR CLOUD (private or cloud), connect systems, import knowledge.

STEP 03

Configure devices

Install EBOX, bind and enroll; configure assistants per role and area.

STEP 04

Operate

On-site training and an operation handbook; keep tuning answer quality.

What you prepare

· One business owner as focal point
· API docs and a test environment
· Site network and mounting spots

What we deliver

· Solution design and integration
· Platform rollout, agents and knowledge
· Device installation and go-live training

Suggested pace: pilot one warehouse area or one line, nail the high-frequency questions, then replicate — vocabulary and configs carry over.
DIFFERENTIATION

What it isn't — and therefore is

Four common misconceptions, cleared at once.

!

Not a smart speaker

Speakers answer trivia; EBOX authorizes, enters your systems and returns real data — every word counts.

!

Not software-only SaaS

Terminal + platform + delivery services together — you buy capability that runs on site.

!

Not warehouse-only

The warehouse went live first; the capability is generic — line, equipment, building follow.

!

Not a public LLM chatbot

Private knowledge, your data boundary, role-based authorization — answers traceable and auditable.

In one line: integrated, out-of-the-box, into your systems, running on site — that's the distance between EBOX × EAR CLOUD and a voice toy.
SECURITY

Data security & deployment

How data flows, who may ask, what was asked — all three, spelled out.

Two deployment modes

Private: runs in your intranet or dedicated environment; business data stays inside. Cloud: out of the box, encrypted in transit.

Four security layers

Role-based authorization first; session logs for audit; sensitive data masking; private isolation — data never leaves.

THEY TRUST US

AI is already talking on the front line

Our AI interaction is live in large enterprises — not demo units, but production tools that talk with frontline workers every day.

泉峰科技
南方精工
通祐机器人
健适医疗
立讯精密
黄山旅游
星驱动力
龙腾光电
万斯家居
智联招聘
新日电动车
太极实业
前程包装
左视觉文化
盛迪亚生物
威孚环保
华昕设计
星诺奇
恒泰集团
春兴精工
旭创科技
罗斯设备
卫光生物
江苏电力装备

* Selected customers, in no particular order; official marks shown upon approval.

FAQ

Questions customers ask

An integrated voice interaction solution: EBOX terminals on site + the EAR CLOUD platform, so employees reach enterprise systems with one sentence.
Speakers answer trivia; EBOX authorizes, enters your systems and returns real business data — actionable and auditable.
The warehouse is already live; the capability is generic — line, equipment and building scenarios open one by one.
The terminal only captures audio; business data flows between the platform and your systems. Private deployment keeps data on-site, fully audited.
No. Standard read-only APIs; the WMS is untouched. Write actions open only after item-by-item review.

Hear your workplace speak

Book a 30-minute demo, or just talk about your first scenario. Tell: 18097608611